Hibachi at Home FAQs
At Hibachi Yume, we bring the unique and exciting experience of hibachi catering to your events. Whether planning a mobile hibachi party for a special occasion or simply enjoying a delicious and interactive dining experience, our expert chefs are here to deliver unforgettable moments. Explore our FAQ section to learn more about our services, menu options, and how we can make your next event special.
How Does This Work?
- Book Online or Call us
- Email confirmation with order details received within 48 hours after booking
- We’ll call you 3 days before confirming your appointment and our chef will call/text you one last time on the day of the event
- Chef arrives at your door and you pay upon arrival (Cash, Venmo, Zelle, Paypal)
- Enjoy!
Our Operation Hours/Holiday Hours?
Our Operation Hours/Holiday Hours?
Our phone line operates 7 days a week from 10 am to 5 pm. We’re open on all federal holidays, including Thanksgiving, Christmas and New Year’s Day.
What Do I Need To Prepare?
What Do I Need To Prepare?
All you need to do is set up tables and chairs and prepare plates and utensils for your party.
What Should I Expect?
What Should I Expect?
Each of your guests will receive salad, hibachi vegetables, fried rice and 2 proteins of their choice.
What’s The Cancellation Policy?
What’s The Cancellation Policy?
Feel free to reschedule or cancel your booking 48 hours before the event. A $200 cancellation fee will be applied to missed or cancelled appointments without 48 hours in advance notice.
What About If It Rains?
What About If It Rains?
The customer is required to provide some type of covering for the chef to cook under so they can stay dry. We can cook under tents and on patios. The customer is responsible for cancelling due to inclement weather within 48 hours of your party.
How Can I Pay?
How Can I Pay?
We take cash, Venmo, Zelle or Paypal.
Any Other Questions?
Any Other Questions?
Call us at (305) 753-0109